BeanVault support
How can we help?
Find quick answers about your collection, iCloud sync, BeanVault Pro, and beta features.
BeanVault 支持
我们能帮你什么？
快速了解收藏、iCloud 同步、BeanVault Pro 与测试功能的常见问题。
Where is my coffee data stored?
Your collection is stored locally on your device. When iCloud sync is available and enabled for BeanVault, it is also stored in your private iCloud database and synchronized across devices signed in to the same Apple Account.
How do I restore BeanVault Pro?
Open BeanVault Settings, choose BeanVault Pro, then select Restore Purchases. Make sure the device is signed in to the Apple Account that originally purchased Pro. The purchase is a one-time, non-consumable unlock.
What does BeanVault Pro unlock?
The free version lets you create up to ten bean cards. Pro unlocks additional bean cards, search, and the coffee calendar. Photo recognition and voice capture are currently beta features.
Why is iCloud sync not updating?
Check that iCloud Drive is enabled, BeanVault has iCloud access, and all devices use the same Apple Account. Keep the app open briefly on a stable network so Apple’s sync service can finish. Sync timing is managed by the system and may not be immediate.
How do photo recognition and voice capture work?
Both features use on-device models and are marked beta while their accuracy continues to improve. BeanVault does not send your photos or audio to a developer-operated server.
How can I delete my data?
Delete individual entries inside BeanVault. You can remove synchronized app data through Apple’s iCloud storage settings. Uninstalling the app removes local data from that device but does not automatically delete content already stored in iCloud.
我的咖啡数据保存在哪里？
你的收藏保存在本地设备上。当 BeanVault 的 iCloud 同步可用并已开启时，数据也会保存在你的私人 iCloud 数据库中，并在登录同一 Apple 账户的设备之间同步。
如何恢复 BeanVault Pro？
打开 BeanVault 的“设置”，进入“BeanVault Pro”，再选择“恢复购买”。请确认设备登录的是最初购买 Pro 时使用的 Apple 账户。Pro 是一次性购买的非消耗型解锁项目。
BeanVault Pro 会解锁什么？
免费版本最多可创建十张豆卡。Pro 会解锁更多豆卡、搜索与咖啡日历。照片识别和语音记录目前属于测试功能。
为什么 iCloud 同步没有更新？
请检查 iCloud 云盘是否开启、BeanVault 是否拥有 iCloud 访问权限，以及所有设备是否使用同一 Apple 账户。请在稳定网络下让 App 保持打开片刻，以便 Apple 的同步服务完成处理。同步时机由系统管理，可能不会立即完成。
照片识别与语音记录如何工作？
这两个功能都使用设备端模型，并在准确性持续改进期间标记为测试功能。BeanVault 不会把你的照片或音频发送到开发者运营的服务器。
如何删除我的数据？
你可以在 BeanVault 内删除单条记录，也可以通过 Apple 的 iCloud 储存空间设置移除同步的 App 数据。卸载 App 会删除该设备上的本地数据，但不会自动删除已经存储在 iCloud 中的内容。
Still need help?
Email the developer with a short description of the issue, your device model, and system version. Please do not include sensitive personal data.
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